CallHub

Call Tool, Mass SMS, Peer-to-Peer Texting

CallHub is a phone and text platform that supports predictive dialing, power dialing, peer to peer texting, blast SMS, patch through calls, and more.

Compared To

FIVE9, Phoneburner, LiveVox, VAN Predictive Dialer, Hubdialer, Mobile Commons, Ground Game, Hustle, Relay

Meant for

Organizer, Organizing Management, Digital Teams, Volunteers

Problem it Solves

Onboarding a P2P SMS, blast SMS, and a calling tool all in one place at a low cost. Managing communications with the same voter across calls and texts is extremely easy. For instance, you can follow-up with contacts who don’t pick up the phone with a text message. Or share more details over text after a phone conversation. App integrations make sure that data collected during outreach like surveys and event RSVPs immediately show up in your CRM.

Use Case

  • High-barrier actions like making a donation, getting out the vote, signing a petition etc. can be encouraged via calling campaigns or P2P texts.
  • If you want local organizers to be able to run their own localized texting or calling program, you could set it up with this platform.
  • Volunteers can make phone calls and send out texts from the comfort of their home (with in-person canvassing off the table for the foreseeable future this is a crucial feature to have).

Biggest Drawback

The platform has not been tested widely on nationwide campaigns where call volumes can go up to a few millions calls a day.

Does it Sync with NGPVAN?

Yes – read and write.

Pricing

$$$$

How Much Does this Cost?

  • Costs vary based on services but are generally based on usage and are very affordable. For instance, peer to peer text messages cost only 3.4 cents per outgoing message.
  • Additionally, you can pre-pay on your account, meaning you will not pay more than you want to – if you exceed usage, the service will just stop.
  • Bulk usage discounts are available.

Testimonials

“I liked the ability to have volunteers use the software online, without having to use their personal cell phones, and I LOVED that it showed the campaign phone number on call display.”

“As someone who has managed and worked on a lot of campaigns and use NationBuilder as my primary database/website solution (which CallHub integrates beautifully with), CallHub has become my go-to platform for affordable phone canvassing campaigns, voice broadcasts and text message blasts. In particular, text message blasts are the single most useful tool for volunteer mobilization that I have used in recent years.”

“I was looking for a mass SMS and robocall tool and referenced ACRONYM to find CallHub. I only actually used the voice broadcast services but found them incredibly easy and fast to set up, pay for, and track (and I had never set up robocalls before). There was some trial and error, but their FAQs were easy to understand. I didn’t interact with CallHub staff at all.”

The Digital Tools Assessment is produced by ACRONYM and powered by Arena

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